Last updated: October 6, 2026

We want you to feel confident shopping with Sara’s Angel. Because many of our pieces are vintage, secondhand, limited, or one of a kind, please review all photos, descriptions, measurements, and disclosed signs of wear before purchasing.

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RETURN ELIGIBILITY

You may request a return within 7 calendar days of the order being marked delivered.

To qualify for a return, the item must be:

• Unworn, unwashed, and unused
• In the same condition in which it was received
• Free from stains, odors, damage, alterations, or signs of wear caused after delivery
• Returned with any original tags or packaging included with the order

To request a return, email sarasangelfashion@gmail.com with your order number, the item you would like to return, and the reason for the return. Please wait for return approval and instructions before shipping anything back.

Approved returns must be shipped within 7 calendar days of receiving return instructions. Returns sent without prior approval or shipped after the deadline may not be accepted.

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RETURN SHIPPING

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We strongly recommend using a trackable shipping service. Sara’s Angel is not responsible for return packages that are lost or damaged before reaching us.

Original shipping charges are nonrefundable. If a return label is provided for a standard return, its cost may be deducted from the refund.

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REFUNDS

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method for the purchase price of the returned item. Original shipping charges are not included. Please allow 5–10 business days after approval for the refund to appear, depending on your bank or payment provider.

Items returned in a condition that does not meet this policy may be denied a refund and returned to the customer at the customer’s expense.

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DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Please inspect your order as soon as it arrives. If an item is damaged during shipping, materially different from its listing, defective beyond the condition disclosed, or you received the wrong item, contact sarasangelfashion@gmail.com within 3 calendar days of delivery.

Include your order number and clear photos of the item, packaging, and shipping label. If the issue is confirmed, we will work with you to provide an appropriate replacement, refund, or other resolution. Sara’s Angel will cover reasonable return shipping costs for confirmed damaged, defective, or incorrect orders.

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VINTAGE AND SECONDHAND ITEMS

Vintage and secondhand pieces may show natural signs of age or previous wear. These characteristics are part of the item’s condition and are not considered defects when they were shown or described in the product listing.

Measurements are provided to help customers determine fit. Because sizing can vary between brands, decades, and individual garments, the size printed on a tag does not guarantee fit.

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FINAL-SALE ITEMS

The following items cannot be returned unless they arrived damaged, defective, or incorrect:

• Items clearly marked “Final Sale”
• Gift cards
• Custom or personalized items
• Intimate, hygienic, or beauty products that have been opened, worn, or used

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EXCHANGES

Because many pieces are limited or one of a kind, direct exchanges are not guaranteed. If you would like a different item, please request an eligible return and place a new order.

 

INTERNATIONAL ORDERS

International customers are responsible for return shipping and any related customs charges unless the order arrived damaged, defective, or incorrect.

If consumer-protection laws in your location provide additional or longer return or cancellation rights, those mandatory rights will apply.

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CONTACT US

For return questions or assistance, contact:

Sara’s Angel
sarasangelfashion@gmail.com
Minneapolis, Minnesota, USA