Shipping Policy

Last updated: October 6, 2026

PROCESSING TIME

Orders are processed within 2–3 business days after payment is successfully completed. Business days do not include weekends or holidays.

During launches, sales, holidays, severe weather, or periods of high order volume, processing may take longer. If we are unable to ship your order within the stated timeframe, we will contact you with an updated estimate and available options.

DOMESTIC SHIPPING

Standard Angel Shipping is available within the United States for a flat rate of $5.50.

Standard delivery is estimated to take 5–7 business days after the order has been processed and transferred to the carrier. Domestic shipping is free on qualifying orders of $50 or more.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside the control of Sara’s Angel.

MINNEAPOLIS LOCAL DELIVERY

MPLS Local Angel Shipping is available for eligible addresses within the local delivery area shown at checkout.

Local delivery costs $3 and is free on qualifying orders of $50 or more. Eligible local orders are generally delivered within 2 business days after processing.

Customers are responsible for entering a complete and accessible delivery address. Once an order has been delivered to the address provided, Sara’s Angel is not responsible for theft, loss, or damage occurring afterward.

INTERNATIONAL SHIPPING

International Angel Shipping is available to eligible destinations for a flat rate of $25. International shipping is free on qualifying orders of $100 or more.

International delivery times vary depending on the destination, carrier, customs processing, and local postal service. Delivery estimates are not guaranteed.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country. These charges are not included in the order total or shipping fee and are not controlled by Sara’s Angel.

TRACKING

When tracking is available, customers will receive a shipping confirmation email containing their tracking information after the order has been transferred to the carrier.

Tracking information may take up to 48 hours to update. Customers are responsible for monitoring their tracking and providing a secure location for delivery.

CARRIER DELAYS, LOST PACKAGES, AND PACKAGES MARKED DELIVERED

Once a package has been accepted and scanned by the shipping carrier, its transportation and delivery are controlled by the carrier. Sara’s Angel cannot control carrier delays, routing errors, missed scans, loss during transit, theft, or misdelivery.

If tracking stops updating or a package appears to be lost, the customer should contact the shipping carrier directly to begin an investigation. Sara’s Angel may provide available shipment documentation or reasonable assistance with a carrier claim when requested.

Orders that are delayed, lost, stolen, misdelivered, or marked as delivered by the carrier do not automatically qualify for a refund or replacement. Any available resolution will depend on the carrier’s investigation, applicable shipping insurance, and applicable law.

Before reporting a package marked as delivered as missing, please check the delivery location, mailbox, building office, household members, neighbors, and the local carrier facility.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for confirming that their name, shipping address, apartment or unit number, and contact information are complete and correct before placing an order.

If you notice an address error, contact sarasangelfashion@gmail.com immediately. Address changes are not guaranteed once processing has begun, and an address cannot be changed after the package has been shipped.

If an order is returned because of an incorrect or incomplete address, refusal, failed delivery attempt, or failure to claim the package, the customer will be responsible for any additional shipping costs required to send it again. Original shipping charges are nonrefundable.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong item, contact sarasangelfashion@gmail.com within 3 calendar days of delivery.

Include your order number and clear photographs of the item, packaging, and shipping label. Please keep all original packaging while the issue is reviewed. Confirmed damaged or incorrect orders will be handled according to our Returns & Refunds Policy.

ORDER CHANGES AND CANCELLATIONS

Contact us as soon as possible if you need to request an order change or cancellation. We will try to accommodate the request, but changes and cancellations are not guaranteed after processing has begun.

Orders cannot be canceled after they have been transferred to the shipping carrier.

For shipping questions, contact:

Sara’s Angel
sarasangelfashion@gmail.com
Minneapolis, Minnesota, USA